Please read these terms carefully before using our website and services.
Last Updated: February 14, 2026
Welcome to SmartLink Basics. These Terms of Service ("Terms") govern your access to and use of the SmartLink Basics website at smartlinkbasics.com ("Website"), the SmartLink Basics Sales CRM platform at crm.smartlinkbasics.com ("Platform"), and any related tools or services (collectively, the "Services"). By accessing or using any of the Services, you agree to be bound by these Terms and our Privacy Policy.
"SmartLink Basics," "we," "our," or "us" refers to SmartLink Basics and its owners and operators. "You" or "User" refers to any individual or entity that accesses or uses the Services. "Account" refers to a registered user account on the Platform. "Content" refers to any data, text, files, or other materials you upload, submit, or store through the Services. "Organization" refers to the workspace and associated data created under an Account on the Platform.
You must be at least 18 years old and capable of forming a binding contract to use the Services. When you create an Account, you agree to provide accurate and complete information and to keep that information current. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately if you believe your Account has been compromised.
SmartLink Basics provides a web-based sales CRM platform that enables users to manage contacts, companies, deals, sales pipelines, and team activities. We also provide a public website with informational content, blog articles, and productivity tools. The Services are provided on a subscription basis with free and paid tiers as described on our Pricing page. We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice where practicable.
The Platform offers free and paid subscription plans. Paid plans are billed on a per-user, per-month or per-year basis as selected at the time of purchase. All fees are stated in U.S. dollars and are non-refundable except as required by applicable law. By subscribing to a paid plan, you authorize us and our payment processor to charge your designated payment method on a recurring basis at the applicable rate. You may upgrade, downgrade, or cancel your subscription at any time through your Account settings or the billing management portal. Downgrades and cancellations take effect at the end of the current billing period. We reserve the right to change pricing with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle following the notice period.
Payment processing is handled by Stripe, Inc. ("Stripe"). By subscribing to a paid plan, you agree to Stripe's Services Agreement and Privacy Policy. Your payment card details are collected and processed directly by Stripe and are never stored on our servers. We do not have access to your full payment card number. Stripe may collect additional information including device and behavioral data for fraud prevention purposes as described in Stripe's privacy policy.
You retain all ownership rights in the Content you submit to the Services. By uploading Content, you grant us a limited, non-exclusive license to store, process, and display that Content solely to provide the Services to you. We do not claim any intellectual property rights over your Content. You are solely responsible for the accuracy, legality, and appropriateness of any Content you submit. You represent that you have all necessary rights and permissions to submit your Content and that your Content does not violate any applicable law or third-party rights.
We implement commercially reasonable technical and organizational security measures to protect your Content and Account data. However, no method of electronic storage or transmission is completely secure. You acknowledge and agree that:
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
All rights, title, and interest in the Services, including the software, design, branding, logos, documentation, and all related intellectual property, are and remain the exclusive property of SmartLink Basics. Nothing in these Terms grants you any right to use our trademarks, trade names, logos, or other brand features without our prior written consent. You may not reproduce, modify, create derivative works from, or commercially exploit any part of the Services.
The Services may integrate with or contain links to third-party websites or services. We do not control and are not responsible for the content, functionality, privacy practices, or availability of any third-party services. Your use of third-party services is at your own risk and subject to that third party's terms and policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMARTLINK BASICS AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR REVENUE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless SmartLink Basics and its owners, officers, employees, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your Content, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms, if required by law, or if necessary to protect the security or integrity of the Services. We will make reasonable efforts to provide notice prior to termination unless immediate action is required. Upon termination, your right to access the Services ceases immediately. We will retain your data for a reasonable period following termination to allow you to export it, after which it may be permanently deleted. You may terminate your Account at any time by contacting us or through your Account settings.
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Website and updating the "Last Updated" date. For material changes that affect your rights or obligations, we will endeavor to provide additional notice through the Platform or by email. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved in the state or federal courts located in Multnomah County, Oregon, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with the Privacy Policy, constitute the entire agreement between you and SmartLink Basics regarding the Services and supersede all prior agreements and understandings. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
If you have any questions about these Terms of Service, please contact us through our contact page.